hattori hanzo shears complaints


Now i have to pay extra $$& to get a sharp. 157K Followers, 2,634 Posts - #HanzoNation El Dorado Hills, CA 95762. Was told I would be contacted within 1 day and it's been 2days. One of the shears was sent in for sharpening on May 24th, approximately a month and a half after purchase and was noted as having a couple significant nicks in the blade. I only owe ****** and paid ****** I have receipts and text messages to support this claim I only stopped paying when the rep was avoiding me. ", "Take one-inch sections of dry hair (never wet). We definitely don't want ***************** to be stuck with high valued tools that she does not want, and we're happy to work something out for her, but it's not our fault that she was unaware that the products she purchased had a return period. I never could understand why someone would spend so much on their tools. Write reviews, ask and respond to questions, April 15, 2020, Copyright 2023, Denver Shears. This case was filed in U.S. District Courts, California Eastern District. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. And he would never show up. We had a great rep and when he left we havent heard a peep from anyone. On Dec 16th, 2021 ************************ purchased 7 pairs of shears for herself and 3 other stylists in her salon in order to maximize the associated discounts, as recommended by her Hanzo rep. ************************ states that the rep then told her she could call afterwards and have the order separated by stylist and preserve the cumulative discounts, although that is against company policy. We've been using them since 2014 & like everyone else, have spend thousands of dollars. Once upon a time, we would have shuddered at the thought of an at-home haircut. Case Details Parties Documents Dockets. While shears arent our usual go-to topic of choice, its still an important sub-section of beauty, so weve done the hard yards and found the best shears on the market for all hair types, skill sets, and style preferences. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. 61 customer reviews of Hattori Hanzo Shears. Did have the product for more than 30 days before it started to stop working . (edited), Being a barber for more than 15 years, Hattori Hanzo has been by far the best investment I have made in my entire career. They did free online education none stop, they allow us to skip payments for the months we couldn't work, and they continued to be of service as best as they could during an unprecedented time in the world. Lamentamos 3.1 out of 5 stars for Work/Life Balance. We Killed it, Tip for consumers:Buy 4 or more and get 18 months no interest.way better deal than buying 1. Beauty Supplies and Equipment Retail. And maybe owners too. Which brings me to now 7 months later and I am charged again without any authorization whatsoever. Id send it back but I dont have the time or energy to do so. 3. Does any one know where and how to do a complaint and get atleast some credit refund for the worst shears ever !! I feel like this company does not take care of their customers and as a hairdresser of more than 10+ years I will not recommend them to anyone. They get their shears free and could care less if they suck! 3941 Park Drive, Suite 20-446, Beat local competitors. No one explained to me the return policy. This business is not a member of Business Consumer Alliance. They're argument for the claim they have received no cash payments is that they have not had a rep to the school in "months". 5. Here are 8 Professional Hair Clippers to Use. If you continue to see this These are awful shears and when I paid the amount of money I did, they should be the GREATEST. enviando un correo electrnico a Not only do I operate Denver Shears Co. but I'm also a licensed cosmetologist and barber and I too have fallen victim to buying $600 Hattori Hanzo shears back in beauty school. Not in the slightest. I received my shears and instantly could tell that they are not very good quality. Which costs an extra $10 - muzutani includes sheath for shears that are $1000 - this company is bull$#*! So I sent my shears in, and lo and behold when I got them back they still weren't working right. Learn more about Birdeye. As hair professionals, barbers have a special set of scissor needs all their own. Si vous continuez voir ce Try expanding your DIY haircutting repertoire to include this 10-piece kit from Sirabe. You don't ship out $1000 + Shears in some BUBBLE WRAP. Fancy yourself a bit of a semi-pro at-home hairdresser? . 4.0 Former Employee, less than 1 year My Experience-NM May 1, 2017 - Outside Sales Representative in Denton, TX Recommend CEO Approval Business Outlook Pros Am I right? So I decided to try a pair. International Association of Better Business Bureaus. questo messaggio, invia un'email all'indirizzo When a stylist gives me their scissors to service I check them first to see how much work they need. real person. All shears we can afford are machine made though, there isn't more than a handful of people alive that can hand forge quality blades. Work/Life Balance. I gave up after this, i had called the company and talked to someone there and talked to a representative who sells them locally to me. Disculpa get quotes and more. I contacted my rep to change my auto date (from the 13th to the 15th of the month) a week before the scheduled date. Hanzo shears are the only shears I have ever been able to sharpen and they feel new again! I've been using the same set of scissors my entire career and I've always felt like they did the job. Second of all, since when can a NON-account holder give authorization to take monthly payments from someone else's account? High quality and comfortable to use, theyre everything you need to touch up split ends, layers, or bangs. https://www.facebook.com/670735187/posts/10163161651885188/?d=n. I would just like them to be returned. 1. File a Complaint Complaint. excuses voor het ongemak. The program details that are emailed to every client that activated clearly states that the sharpenings expire after each annual term and that the program autorenews until the client cancels. Cutting blunt, horizontal lines in the hair at home is dangerous and difficult to get right without proper training. Hattori Hanzodoes do business with Pingyang Yonghe Scissor Co. in Wenzhou City, China but it's unknown of what they have manufactured there. Type in the email address you registered with. Our local Hanzo representative collected the shear from her and was supposed to send it in to be exchanged for a brand new shear, but forgot about it for a period of about a month. Recently I ordered samples from a Chinese company, country of origin lasered was Germany. They are really aggressive in pushing you to purchase new shears constantly and if you have anything other then their shears they talk about them like they are trash. Mental seems faulty . Months went by no response from him one girl would like to return and has proof of return attempt within the allowed time, still no response. 3. Whether it's the cover of Vogue, New York Fashion week, or backstage on Broadway you'll find our shears going to work--making the world we live in a more beautiful place. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. They are heavy, unbalanced and uncomfortable to hold. So disrespectful. Hattori Hanzo Shears Response Hiring Manager Thank you for the valuable feedback. Whether it's the cover of Vogue, New York Fashion week, or Back Stage on Broadway you will find our shears going to work, making the world we live in a more beautiful place. Hanzo provides a very casual, friendly and family focused work place that promotes individuality. I saw the BBB reports and then found you. ein Mensch und keine Maschine sind. Don't have an account? Take tiny amounts of hair off and work slowly. Als u dit bericht blijft zien, stuur dan een e-mail This company stole from me. STAY far far away! Find trusted BBB ratings, customer reviews, contact your local BBB, file a complaint, report a scam . BBB is here to help. Hi there, I am a rep for Hattori Hanzo, but above all- I am a stylist of 12 years, I have a Sola suite in Richmond va, and I have 2 pairs of Hattori Hanzo swivel shears. (Hutner, Lindsay) (Entered: 04/12/2019), (#1) NOTICE of REMOVAL from El Dorado County Superior Court, case number PC 20190129 by Hattori Hanzo Shears, Inc. (Filing fee $ 400, receipt number 0972-8210007) (Attachments: #1 Exhibit A, #2 Exhibit B, #3 Civil Cover Sheet) (Hutner, Lindsay) (Entered: 04/12/2019), U.S. District Courts | Intellectual Property | I bought 2 pairs of Hanzo shears April of 2022, at the ******* hair show. We use our platform to make people's lives better and our communities stronger. I purchased the HH8, in 2010. best shears Ive ever had in my 30 years.and customer service. The metal is soft and the mechanics wear down fast. What shears were you trained on? I was paid in full on day one. The only shear company that I believe is fair with larger price tags is Mizutani Scissors. Complete with thinning scissors, regular shears, clips, a comb, and a cape, youll have everything on hand to give yourself (or someone else) a professional-ish job from the comforts of home. It's very disappointing when you pay so much money to invest in your craft, when this company just can't seem to get it together, even with simple tasks. Thank you for posting this, you just saved me $1,800 . Also I saw they were voted favorite shear 2017 from behind the chair, Justin Thomas, Hillbilly Barber ETC. I've been working in the hair industry for 8 years. We sell scissors to professional hair stylists and barbers. This is the Hattori Hanzo Shears company profile. We independently evaluate all recommended products and services. Tip for consumers:Cheaply made, very expensive, bad customer service, large cancelation fee, Products used:Shears, sharpening services. Worth every penny! Hattori Hanzo Shears, El Dorado Hills, CA is a company that steals and lies. para informarnos de que tienes problemas. 5 stars for hanzo scissors. This fact does not disparage the company in any way. Highly recommend. With a line of texturizers that span every kind of metal class, weight removal, hand orientation, and personal preference for ergonomicstheres a Hattori Hanzo Shears texturizer for every cosmotologist and barber! See more Hattori Hanzo Shears reviews. She's currently a beauty editor at Grazia Australia. Is this Your Business? You may want to try: all Hattori Hanzo Shears reviews worldwide (13 reviews) Claim this company page. Write reviews, ask and respond to questions, I also addressed her concerns regarding the orientation of the steel used to make Hatori Hanzo Shears and assured her that Hanzos are in fact Japanese steel. These are the best shears I have ever used. He is based in Sydney, Australia. Considered the finest cutting tools on the planet, Hattori Hanzo high carbon shears are crafted from a blend of high carbon steel that is especailly intended for the rigors of cutting dry hair. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. I know Hanzo will always take care of me and my needs to better my skills as a hair stylist. We have BUY MIZUTANI THEY ARE TOP NOTCH and their customer service is even better. . But nowadays, it doesnt feel so foreign (global pandemic, we see you). The shears themself are great, the customer service & sales reps are not. I paid about $4000 for them both. This is a shear that every person who does hair needs in their Arsenal. I called and they told me they would look into it and get back to me and no one ever called back. She responded, "The tools you use are a representation of how you value yourself as a hairstylist. Made of strong stainless steel, they're long-lasting, super . No voicemail was left. A few weeks later, I started to receive calls from a random number, and I do not answer phone calls unless a voicemail is left. They give you the ability to slide cut like glass. It was also a weird amount(179.31)- not the one discussed ($300) .I sent them back to the corporate office address listed on the package because at this point I didn't not want the product. God gave us a gift not only for us to profit from but to help others in need. ************************* account went immediately into decline the following month, we sent numerous messages informing her of the delinquent status, and the Stay Sharp subscription was ultimately cancelled in Jan 2016 for non-payment. So the shear game is like the mafia, and people always try to talk bad about other shear companies then really good about the ones they represent. This is the second time i gave this company has a change and I recently purchase four shears from them and im totally regret about it. Wish I would have gotten the 7 but 6.5 is a nice shear, Esperaba mejor calidad, pens que Hera el mismo material de las tijeras pero NO. Our best overall pick is the Matsui Aichei Mountain Offset Shear. Terrible. I have had my Hattori Hanzo shears for a few years now. And the best part of all, documents in their CrowdSourced Library are FREE! Your input is very much appreciated. Hattori Hanzo Shears are used by many of the top stylist in world. My total for all these is $2,800 that i pay $130 a month for. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Login to participate on the website. That is unacceptable and I'm going to refund ************* the ***** she paid for the sharpenings. Thank you again. Copyright 2023 Hattori Hanzo Shears, Inc. One of the best Beauty business at 3941 Park Dr, El Dorado Hills CA, 95762 United States. Now I feel like im being punished for not wanting a product I don't want that's not even good quality. Theyre made from Aichei Japanese Steel and come with finger inserts so you get your best fit, plus the fine point means you can feather or add texture to the hair. In the 10 years prior to using hanzos I would purchase a new set of shears every year. The 8 Best Womens Razors of 2023, Tested & Reviewed, 12 Grooming Kits for Men That Get the Job Done (and Then Some), 12 Electric Razors That Men Will Actually Want to Use, The 7 Best Hot Rollers of 2023, Tested and Reviewed, The 12 Best Manicure Kits for Men of 2023, The 12 Best Blow Dryers for Natural Hair of 2023, These Are Officially the 13 Best Nail Clippers of 2023, The 7 Best Dermaplaning Tools of 2023, Tested and Reviewed. 2.8. Overall rating. We are sorry for the inconvenience. They are extremely poor made. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. I have reached out on multiple occasions and the customer service is terrible. Im truly thankful for it all, My Hanzos are a dependable tool that I can always count on to get the job done. 3. I've always loved my hattori hanzo schears until our rep took my schears to get sharpened. Any information you supply may be subject to public disclosure pursuant to New Jersey's Open Public Records Act. Good. Clearly these people don't know high quality from garbage. I will never do business with them again. American company! Kelsey Turnquist v. Theraldson Hospitality Staffing, LLC et al. another week goes by i call and speak to a manager ******* who says she will send me 2 new pairs directly to my salon and i wouldnt pay for shipping and she would comp my sharpening fee, that was July 11th, a shipping label was created and she never sent them to *** to be delivered. Co workers all have different style shears all of them are a problem. Individual salaries will vary depending on the job, department, and location, as well as the employee's level of education, certifications, and additional skills. Stay away from this company and anything they are offering! message, please email Cheaply made and horrible customer service. Cases involving employment discrimination (gender, age, religion, etc. I returned the other set and kept the ones I liked. My girls have sceen shots of their call attempts being made. Either way, a misunderstanding occurred so I contacted ************************ and collected the information necessary to create accounts for all 4 stylists, logged orders for the shears they each purchased, provided each stylist a breakdown of the discounts applied, and gathered the required payments. According to online reviews, they last forever as well (up to 25 years, according to one Amazon customer). Made from a specialized, high-carbon Japanese stainless steel, the Eighty-Eights are a great set of shears for both wet and dry cutting. On Sept 8th we were notified that she had disputed the initial payment on July 14th. Apparently it was never done! Why is this public record being published online? The Full Line of Hattori Hanzo Shears Forged from the Finest Japanese Steel CHOOSE WISELY Shears Right Hand Left Hand Blade Swivel Texturizer HH21 Gokai $ 966.00 As Low As $ 96.60 / monthly HH4L Menuki $ 917.00 As Low As $ 91.70 / monthly HH6T Kime Texturizer $ 665.00 As Low As $ 66.50 / monthly HH88L Eighty-Eights $ 933.00 As Low As Her next recurring payment ran on Aug 14th for the same $179.31 and that payment put her over the $300 requirement and thus the order shipped to the destination she had requested. He also said it was no issues what so ever to create accounts for each girls order so that they could make payments. One Amazon customer mentioned that should you ever find the joint jams up, try adding a drop of baby oil. 3941 Park Drive, Suite 20-446, Country of Origin claim), choosing a selection results in a full page refresh. los inconvenientes que esto te pueda causar. Job Description. Unfortunately, my experience with Hanzo has been very disappointing. We make shears that are designed especially for your craft. (Entered: 04/22/2019), (#5) ANSWER with Jury Demand by Hattori Hanzo Shears, Inc..(Hutner, Lindsay) (Entered: 04/17/2019), (#4) CERTIFICATE of SERVICE by Hattori Hanzo Shears, Inc. re #1 Notice of Removal, #2 Notice of Interested Parties, #3 Civil New Case Documents for KJM. See details. Please read "File a Consumer Complaint Against a Business" BEFORE you choose an option below. I signed up for their 10$ a month shear sharpening program. Call the office and see if there is a local rep near you. Now I have spent $13 per month $10 plus tax since August. I had the best time cutting with Rory Sevajian at Solace Brewery a few weeks ago. 4. In all she made 15 total payments over a 6-year span and used 4 sharpenings. At Hattori Hanzo, we know that every barber and stylist has ergonomic preferences that help keep their Her account was cancelled in July 2021 and no payments have been taken since. Starting around the hairline, twist each section before you point and snip the very ends using your shears. I want to deal With anyone but this lady ****. I bought them 2 days later. *********************** did in fact purchase two very high-quality shears at the ******* hair show in April 2022. I bought Hattori Hanzo shears around 2018. The process was smooth and Jeff help out the entire way. THE TENSION IS NOT THE ISSUE. Oh because they already done took our money & to add to this you still have to pay to get your shears sharpened? This situation has been resolved to ***************************** satisfaction. Panicos get that not everyone cuts hair in the same way, so they offer both a right/left and specialized left-handed variation of its Stylish Shears. I spent 3 phone calls with this company trying to get a resolution for this and each time they were very rude and of no help and basically told me I bought them , so I'm stuck with them.I don't use this shears EVER.I would like to be able to return them and get my money back. The forged blade is made from stainless steel, and the adjustable screw set means you can customize it to your preferred tension. Hattori Hanzo Shears has a rating of 2.75 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. We have issued a refund to ************************ for the remainder of payments made in the form of a paper check that was mailed 1/17/23. I contacted her directly and facilitated replacement of the shear that was over-sharpened, and offered an exchange for the second shear that she was not using. I own one pair and am still paying off 2. The representative assured me that it had been cancelled. I contacted him to cancel my monthly subscription because I am paying for nothing. Use a comb to section your bangs and separate into sections. What feels comfortable to you? I did not feel appreciated as an employee nor as a person. Hanzos at not the best choice. They're not worth the price, it's a sale created based on emotions. A year later they charged me saying I took a loaner which I never did. Everyone is unique and encouraged to be their authentic selves whilst interacting with clientele. The customer service/ sales reps are so helpful! These have been a game changer for my business. Overview. Directions. Only one of the 4 shears appear to be used. Please help us protect Glassdoor by verifying that you're a Learn More. I just continue hearing what a terrible company they are and this just proves it. I used one pair 2 times before I realized there was a chip in them. After consulting an expert and considering dozens of models, we landed on these top-rated picks. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail get quotes and more. Have a question about Hattori Hanzo Shears? I'm finding out that this is a lie and they are most likely made in ***** and charging 4 times they should be. Shark fins are better quality steal for way less money and the warranty is good.

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